Print and Garments

  • All garment sizes are approximate and for guidance only.

  • We reserve the right to change the artwork if we feel it will improve the look of the finished article.

  • We reserve the right not to process any incomplete or incorrect orders. You will be notified by e-mail if your order is incomplete.

  • The photographs for each garment are only shown as a guide. In some instances the item you receive may not exactly match the garment shown.

  • We cannot be held responsible for the quality of Artwork supplied to us in low resolution which may look fine on the screen, but not necessarily when printed.

  • Sizes for garments are as a guide only and where shown are measured in inches from armpit to armpit on the garment.

  • Any errors including incorrect printing, incorrect garments or damage must be reported within 24 hours of delivery in order that we may rectify any problems in good time.

  • We cannot be held responsible for damage caused to garments that have been tumble dried or washed at temperatures above 40 degrees.  

 General

  • We reserve the right to refuse any orders that it deems in breach of copyright or unsuitable for sale to the General Public.

  • Due to the personalised nature of our products, we are unable to give refunds on garments that have been printed as per your specifications.

  • In compliance with the Data Protection Act, your details will not be disclosed to any other organisation. However, we may occasionally contact you with special offers or promotions.

  • Complaints - we endeavour to respond to all complaints within five working days.

  • These terms and conditions do not affect your statutory rights as a consumer.

  • All retail prices shown include VAT.

DELIVERY

Standard Delivery - UK
Standard delivery items are sent via Royal Mail and delivery can take up to two weeks from time of order.
The cost of standard delivery depends on the number of items ordered and the delivery address. The price will be shown during the checkout process.
 

Express Delivery - UK only
For express delivery (3-4 working day) items are sent via Royal Mail Special Delivery or by Courier. Providing the item is in stock, delivery will be 3-4 working days. The price will be shown during the checkout process.

Note - Express Delivery is not available on certain items/quantities. You will be notified if it is not possible to deliver your order by Express Delivery.
 

Delivery - General
If your order is for an event, please indicate this date while placing your order so we can do our best to ensure it arrives on time. If the date is less than 2 weeks from order, we recommend using the "Express" service mentioned above.

For deliveries to Europe, Ireland, the Highlands and the Rest of the World we will dispatch within 7 working days. For these destinations we cannot guarantee delivery times.

We will attempt to notify you by e-mail if the timescales above are not achievable. Working days do not include Bank Holidays or Weekends. Timescales can only be adhered to providing stock is available.
You must provide a daytime delivery address as all parcels will need to be signed for.

We cannot be held responsible for items where an attempted delivery has already been made. If a parcel is returned to us because no signature could be obtained or an incorrect address is given, we will need to re-charge carriage costs to send out the parcel again.

We cannot be held responsible for delays in delivery due to extreme weather conditions or other such events.

We cannot be held responsible for consequential loss due to 3rd party delivery delays.
An additional delivery charge may apply to certain areas.
We will contact you if an additional delivery charge is required to the following postcodes: AB31-38, AB40-56, IV1-28, IV30-32, IV36, IV40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49, PH50, BT(all), HS(all), IV41-49, IV51, IV 55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE(all), IM(all) Rep of Ireland, Channel Islands

 

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